The terms and conditions below regulate the use of saysky.co.uk. The terms and conditions below also regulate the sales carried out on the SAYSKY shop function localised on saysky.co.uk.
A statistical log system is used at saysky.co.uk, gathering information to help create a statistical picture of the no. of visitors and hits to the web-site. The log system is used as a means of optimising the website for user friendliness and functionality.
In order for you, as a customer, to make a purchase of goods at saysky.co.uk you must register the following information:
- Tel. No.
- E-mail address
These information are registered and kept with SAYSKY for 5 years before being deleted. The information is being kept for the purpose of delivery of goods to the right address. When gathering these information via our website, we do so only at your consent. All employees of SAYSKY have access to these information.
The details are passed on to the delivery/shipping company in order for the delivery to be executed. No sensitive information are passed on. As a registrant with SAYSKY Ltd you have a legal right to know what information are stored, according to 'Persondataloven'. Any enquiries regarding this should be addressed to SAYSKY via e-mail on email@example.com.
SAYSKY also have the option to provide you with informational and promotional emails. If you wish to end your subscription of information from saysky.co.uk, please send an email to firstname.lastname@example.org.
For the safety of your personal information, the website uses Thawte Web Server SSL Certificates to encrypt information passed to and from the website during registration and checkout. When placing an order, you can immediately check the security validity by clicking the padlock icon that appears in the URL line of your browser window when SSL is activated.
Cookies are used by saysky.co.uk in order to improve your experience when browsing and using the website. The cookie identifies your computer and allows the site to remember your personal settings. saysky.co.uk will not operate properly when cookies are disabled in your web browser.
SAYSKY's ambition is for the website to always be up and running, however, saysky.co.uk cannot guarantee this.
Saysky.co.uk cannot guarantee that all the products shown are available at the time you place your order. In the event the product you order is no longer available you will be contacted by e-mail shortly after placing your order.
Due to the color settings of your computer, the colours of the products shown in the pictures in the SAYSKY Shop can differ from their actual colours. Saysky.co.uk cannot be held responsible for any such discrepancy.
To help you decide what size to choose we have created a size guide for most of the products for sale online. Please note that the recommended sizes are based on a standard upper/lower body ratio and that our fit is athletic.
The price of each product is stated excluding shipping costs but inclusive of the applicable VAT rate.
Please note that local charges (customs duty, sales tax) can occur, depending on your region and local customs duties. These charges are at your own expense.
SAYSKY reserves the right to change prices of the products sold. The prices of the products will, during the time of placing an order, be valid throughout that specific process. We however take reservations for errors.
There's a two-year warranty on all products purchased from saysky.co.uk. The product in question must be brought to our attention no later than two months after the discovery of the product fault. The warranty does not cover products that have been damaged due to usage or what is generally referred to as wear and tear. SAYSKY does not cover the return costs for warranty cases.
Saysky.co.uk accepts payment by VISA, Mastercard and PayPal. Only 3D secure transactions are accepted when paying with credit cards.
3D secure systems are based on a payment authentication process where a cardholder making a purchase is verified to be the real cardholder. 3D secure (ie. Verified by Visa and MasterCard SecureCode) is a service developed to ensure that transactions can only be made by the card-holder. It is up to the card provider (your bank) to confirm your identity when your credit/debit card is used to make purchases over the Internet.
You will be required to enter a password that you have previously arranged with, or been given by your bank. This password is controlled by your bank through an encrypted and secure server. When confirmed the order will be processed as per usual. The full payment is charged when the package is dispatched.
CAMPAIGNS AND GIVEAWAYS
For campaigns with free giveaways, whether this be on all orders or just for orders above a certain minimum spend, please note the following:
- If you wish to return your full order, please include the free product. For partial order returns, please see the next two points:
- If there's a minimum spend and your order total still exceeds the minimum after returning a partial order, then you're of course welcome to keep the free product.
- For campaigns with no minimum spend, you're also welcome to keep the free product if you only return a partial order.
- In cases, where you choose to keep the free product after having returned your order, we'll reduce the refund amount with the value of the free product.
ORDER CONFIRMATIONS, DELIVERY AND CANCELLATIONS
In cases of technical issues or peak periods, we might only be able to deliver part of your order or not deliver at all. We'll only ship what you see on your final invoice, which you'll receive once the order has been processed. A cancellation note will be sent in 'no order' cases.
Please note the below:
- Full order: everything is in stock and your order is good to go.
- Partial order: unavailable items are cancelled and the rest is shipped.
- No order: none of your ordered items were in stock and we'll cancel your order.
Saysky.co.uk cannot be held responsible for any currency changes or currency exchange rates any bank may apply or use.
5th Floor, 14-16 Dowgate Hill
London EC4R 2SU