PRIVACY AND DATA PROTECTION

This website is managed by SAYSKY Ltd. SAYSKY Ltd is registered in London, United Kingdom. VAT: GB375918942. We recognise the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect the information you provide us. When you register online with us, use our online store or choose to fill out and submit one of our newsletter subscriptions, you give us your consent to process and use such submitted personal data in accordance with this privacy policy. This privacy policy applies to all protected personal information collected, maintained or used by SAYSKY Ltd.

1. WHAT INFORMATION DOES SAYSKY Ltd COLLECT?

We collect personal data from visitors to the website who register their information or who use the online store. Specifically for online customers we'll register their name, email, phone number, delivery/invoice addresses in order to process the order. SAYSKY Ltd does not collect or store any credit card information from our online customers. However, we can see what payment method the customer has used in order to complete the purchase. The order history for all customers will also be stored, in order to assist the customers in cases of warranties, returns, exchanges or if the customer simply wants an overview of their order history. We also use “cookies“ (as described below), Facebook Pixels, Google Analytics and track ip addresses so we can improve our services and enhance your SAYSKY Ltd experience.

2. HOW DOES SAYSKY Ltd USE THE INFORMATION YOU PROVIDE?

If you give us your personal information, then with your consent, we will use this information to keep you informed of our special events or promotions, to register you with our website, to administer our website services, and/or to process any orders you may place online. Otherwise, we may use the information you provide to us only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order. We will send you announcements or communications by email only if you give us your permission to do so by either giving the appropriate consent on our website. In addition, we may use information about your product interests and purchases from us, to help us improve our site design and your online shopping experiences, alongside with tailored and/or re-targeted advertisements on various social media platforms. You're always entitled to opt-out from the above services, tracking and targeting if you wish to do so. We use that combined information to enhance and personalise your shopping experience with us, and to communicate with you in accordance with this policy.

3. DOES SAYSKY Ltd SHARE YOUR INFORMATION WITH OTHERS?

We do not sell, rent or disclose our client’s names, addresses, email addresses or other personal information to any entity. Further, in order to maintain our website, to manage our database, to distribute e-mails and to provide client communications, SAYSKY Ltd contracts with selected third parties. As necessary, the personal information you provide to us may be processed by these third parties, solely on SAYSKY Ltd’s behalf but we do not authorise any of these service providers to make any other use of your information. We do not otherwise disclose your information to third parties, unless we are required to do so by law or in connection with a legal claim or proceeding. If SAYSKY Ltd is acquired by another entity or is merged or consolidated, information about our customers may be made available to the new entity. However, the new entity will agree to protect the confidentiality of your personal information consistent with this Privacy Policy.

4. DISCLOSURE TO DATA PROCESSORS

Information that is used for delivery of goods is disclosed to the shipping company used by SAYSKY Ltd. Your personal data is also disclosed to partners of SAYSKY Ltd who deliver services on behalf of SAYSKY Ltd, for example in relation to send-outs of newsletters. These partners only process the personal data on behalf of SAYSKY Ltd and in accordance with the instructions of SAYSKY Ltd.

5. SECURITY

We use appropriate security measures to protect the information you provide to us. However, while we take all reasonable steps to protect your personal information from unauthorised access, use or disclosure, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.

6. ACCURACY, RETENTION AND REMOVAL OF DATA

You have the full right to request access to, correction of, transfer or removal of all personal data you provide us, or to remove your name from SAYSKY Ltd’s marketing list at any time by contacting our online customer service at support@saysky.dk or the SAYSKY Ltd appointed DPO: Nicklas Fenger - nf@saysky.dk. We will delete your personal data when we no longer need to process them in relation to one or more of the purposes set out above in section 2. However, the data may be processed and stored for a longer period in anonymised form.

7. ABOUT COOKIES

Cookies are pieces of information a website can send to your computer’s browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your shipping details (if you wish to save it for next time) so you do not have to re-enter it every time you visit our site. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the “help” tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled. If you do not disable your cookies, you accept our collection and storage of any of your personal information such cookies contain.

8. ACCEPTANCE OF PRIVACY AND MODIFICATIONS

By accessing and using the SAYSKY Ltd website (including purchasing items through our website), you consent to our collection, use and disclosure of your information as described in this privacy policy. SAYSKY Ltd reserves the right occasionally to make changes to its privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time, particularly each time you use our online shop.

CONTACT US

If you have any comments or queries regarding our privacy policy, please send an email to support@saysky.dk, or write to us at the following addresses:

SAYSKY Ltd
5th Floor, 14-16 Dowgate Hill
EC4R 2SU London
United Kingdom